We aim to ensure that your shopping experience is seamless from checkout to delivery. Below you’ll find details on our shipping process, timeframes, and other key information related to your order.
Processing Time
All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.
You will receive a confirmation email with tracking details once your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout and are based on your location and the shipping method selected.
Estimated delivery times:
Please note that delivery times are estimates and may vary based on your location and external factors (e.g. weather, courier delays).
International Shipping
At this time, we [do/do not] offer international shipping.
(If you do offer it, include estimated delivery timeframes and potential customs charges.)
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package through the courier’s website.
Shipping Delays
We are not responsible for shipping delays caused by the carrier, customs, or events outside our control. However, if your order is significantly delayed, please contact us and we’ll do our best to assist.
Wrong Address or Undeliverable Packages
Please double-check your shipping address at checkout. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer. In cases where an order is returned to us, additional shipping fees may apply to resend the item.